Fitness chain woos angry members with cheeky action

  • McFit shocks with a sudden price hike: Significant price increases from April 1, 2022
  • “Is it thank you?” : McFit Members in social networks unworthy
  • Is the fitness chain allowed to do this? Members have these rights
  • “Without unpleasant surprises”: competition FitX with brazen poaching action

the McFit Gym Channel announced that it would increase its prices for standard contracts as of April 1, 2022. Members have meanwhile received an email text, which is now also in the support area of ​​the website – although it is quite hidden there. McFit also confirms price increases in social networks. So accumulated on Facebook quickly angry fitness channel members, who strongly criticized the company for the decision. At the same time, the competition never sleeps. so tried FitX now quite straight, attract frustrated McFit customers.

Update March 31, 2022, 11:57 a.m.: Cheeky McFit contest action – frustrated members should change

the McFit price hike effective April 1, 2022 has now brought competition to the scene. In the FitX Fitness Channel there seems to be a good chance poach angry McFit members. In the new advertising campaign, FitX does not call McFit by name – but it should be clear to everyone which company the “very special offer” FitX promises new customers is aimed at.

So turn around” with a special offer for athletes who want a change and who want a new studio no unpleasant surprises after signing the contract “We would like to make an offer to anyone who is no longer happy with their current studio and invite them to become part of the FitX family,” says CEO Markus Vancraeyenest.

“It is particularly important for us not to lose sight of our long-standing members: should it become a If a price adjustment occurs, it will only be applied to new contracts“It goes on to say. Specifically, anyone who signs a contract with FitX between April 1 and April 23, 2022 can three months free in all studios train nationally – “including live classes and fixed price drinks”. And another clear to glide to McFit: Fitness fans should ‘review contracts for remaining or potential term Check special termination rights“, says FitX.

March 27, 2022 Update: Can McFit Just Raise Contract Prices? Lawyer with a clear statement

McFit has with the announced a massive price increase caused a lot of customer frustration in just a few days. More and more members are sharing on social media that they are considering terminating their contract. Others question whether such price adjustments in current contracts are legally effective.

RTL has asked a lawyer from Bielefeld what McFit members can do now. Changes during the term of the contract are possible, if price changes are reserved in the general conditions. In the case of McFit, however, the price increase is not justified, according to RTL. According to the lawyer, the contractual circumstances had also changed not changed significantlyto justify the adjustment.

McFit members must do so where applicable Switch from direct debit to standing order and ask McFit in writing to perform the contract at the agreed fee. You have to point out that for you as a member “no legal basis for the increase in dues is recognizable”, the lawyer told the television channel.

First report: McFit with 25% price increases from April – “prices need to be adjusted”

“We have been offering training at McFit for 25 years under fair conditions and will continue to do so to support you in achieving your sporting goals. The pandemic and its impact on the economy However, they didn’t leave us unscathed either,” reads the text in the McFit help area under the payment heading.

The company’s costs have “continuously increased due to rising prices in many areas”. Most fitness providers would therefore have “their Posts already adjustedMcFit continues. “To continue to allow you to practice your favorite sport at McFit, we must Adjust the prices of our contract templates. Starting April 1, 2022, our rates for new and existing customers will change. Contracts with a monthly contribution of up to 19.90 euros (basic)both flexible and fixed-term contracts at 24.90 euros personalized.”

On Facebook, the chain of fitness studios also justifies the price increase by saying that “many members terminated their contracts during this period”. As a new “added service”, customers should in the future also include certain locations of “The Gymnasium of Gold” be able to use. There is also the possibility of bringing a limited number of other people to the studio for free on weekends.

‘Absolute insolence’: McFit members online are stunned and full of anger

In a recent Facebook post, several members vented their frustration over the announced short-term price increase. “Good laugh. In Corona times, we continued to pay to help you. Now we get the receipt. antisocial behavior. We want our money back for the time the studios are closed. Only scammers treat their customers like you do. Why don’t you comment on this?‘ asks a user.

Discover cheap threaded dumbbell sets at Decathlon

“Wow! It’s thanks to all the members who supported you during Supported Corona and continued to pay dues to have? Incomprehensible!!!writes a young woman. “It’s absolutely scandalous to increase so suddenly the contribution of the long-term members”, launches another. There is currently no official statement from McFit on the internet.

One thing is clear: even with many Franconian members of McFit, the short-term announcement should not trigger an endorphin boost given the rising costs in all areas. There are a total of nine McFit studios in Franconia: four in Nuremberg, one in Erlangen, Bamberg, Bayreuth, Würzburg and Aschaffenburg. RSG Group was founded in 1996 by Bamberg entrepreneur Rainer Schaller and has its Headquarters in Schlüsselfeld in the district of Bamberg.

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